NURTURING OF CROSS- FUNCTIONALITY OF THE TEAM
One of the Largest European Retailers
Project
Technologies
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Challenge
- The team is not balanced in terms of a set of competencies
- The team is unable to independently close all the necessary tasks to create an increment and turns to colleagues from other teams for help
- Productivity in other teams is falling due to distraction
Solution
- Creating a Team Star Map
- Identification of core competencies and growth areas
- Creation Metrics for tracking the progress of learning the necessary technologies
- Creating a further training plan for the team
Results
- The number of requests from the team to other teams has decreased
- The independence of the team has increased
- Aligned the quality and productivity of the team and thus ART as a whole
