Our Mission
By bringing our talents and experience together
with partners and customers, we make digital
services simple and efficient for business.
CX Centre in GDC Services
- Labor costs: 20% lower than in EU
- Round-the-clock support: EU and US time zones
- Multilingual agents: B2-C1 levels in a major European and Balkan Languages
- Expertise: 90K+ end users supported
If you are interested in finding out efficient CX solution, feel free to reach out to us
Want to book a call with GDC Services
See more about Multilingual customer experience centre (CXC)
Outstaffing model
Partners and customers can access directly our highly skilled resources and scale up their business with experienced experts in Hybrid IT, Retail & Business Applications and Digital Workspace services at any time through a flexible and easy engage model.
Hire dedicated teamService delivery model
Our priority is to drive continuous service improvement and efficiency gains through the innovation, automation and process improvements. Our specialists provide high-quality support, define enterprise architecture, implement comprehensive solutions, create extensions and enhancements for existing systems.
Contact us for more info about our servicesOur Mission
By bringing our talents and experience together
with partners and customers, we make digital
services simple and efficient for business.
CX Centre in GDC Services
- Labor costs: 20% lower than in EU
- Round-the-clock support: EU and US time zones
- Multilingual agents: B2-C1 levels in a major European and Balkan Languages
- Expertise: 90K+ end users supported
If you are interested in finding out efficient CX solution, feel free to reach out to us
Want to book a call with GDC Services
See more about Multilingual customer experience centre (CXC)
Outstaffing model
Partners and customers can access directly our highly skilled resources and scale up their business with experienced experts in Hybrid IT, Retail & Business Applications and Digital Workspace services at any time through a flexible and easy engage model.
Hire dedicated teamService delivery model
Our priority is to drive continuous service improvement and efficiency gains through the innovation, automation and process improvements. Our specialists provide high-quality support, define enterprise architecture, implement comprehensive solutions, create extensions and enhancements for existing systems.
Contact us for more info about our servicesOur Mission
By bringing our talents and experience together
with partners and customers, we make digital
services simple and efficient for business.
GDC Services
Locating at the heart of Southeast Europe, at the crossroads of Europe, the Middle East and Africa, GDC Services is a leading IT service company with 200+ experts in Serbia and 2,000+ worldwide. The focus of the company is to help organisations and enterprises achieve sustainable results through the use of information technologies.
Officially established in April 2016, GDC Services is a dynamic IT Services and Consulting provider with strong expertise in delivering a wide range of managed IT services and projects to customers from different sectors of economy including retail, transportation, finance, manufacturing, oil & gas.
We are focused on three pillars:
- We are committed to our partners' success
- Customer’s loyalty is our best reward and greatest motivation
- Our most valuable asset is our people
Service portfolio
Contact usServices
Outstaffing model
Partners and customers can access directly our highly skilled resources and scale up their business with experienced experts in Hybrid IT, Retail & Business Applications and Digital Workspace services at any time through a flexible and easy engage model.
News and events
Challenges of Migration: Debunking Myths
Sergey Stromilo, Head of Infrastructure and Applications Management, aims to shed light on why you should migrate, how to do it properly, and which services do not even worth the hustle.
GDC Services Ranked Among the Top 10 Managed Service Providers in Serbia
GDC Services has secured a remarkable position in the latest rankings released by The Manifest, a trusted business news and insights platform.
Sergey Stromilo, GDC Services: MDR - Key Ways to end up with the right services
When outsourcing is a more cost-effective option than opening own Security Operations Centres is explained in an interview by Sergey Stromilo, Head of Infrastructure and Applications Management, GDC Services.
GDC Services participated in Energy Efficiency Conference in Serbia
The conference brought together experts from both Germany and Serbia to share their knowledge and insights on the pressing issue of energy efficiency in buildings.
Advanced Azure Cost Anomaly Detection by GDC Services
This article highlights the service’s unique benefits, compares it to Azure’s native capabilities, and highlights a real-world success story.
Happy Christmas and New Year 2025!
In 2025, we will continue to innovate and deliver solutions that help your business thrive. We wish you and your loved ones good health, prosperity, and success in all your endeavors.
GDC Services successfully completes SharePoint migration for Ascom
GDC Services implemented a two-fold approach: content migration and solution development, carried out in parallel to ensure efficiency and minimize downtime for Ascom.
German-Serbian Commerce Event: AHK Members Evening
On May 23 2024, Filip Vukovic, Regional Manager for DACH in GDC Services, attended the AHK Members Evening, held at the Mercedes-Benz Serbia showroom in New Belgrade
Embracing Changes: GDC Services’ New Office
In an era where remote work is becoming increasingly prevalent, our company is embracing change by moving to a new, more dynamic office space
Serbian Innovation Meets German Excellence
On May 16, the vibrant city of Belgrade witnessed an event that celebrated the synergy between Serbian innovation and German industrial excellence. GDC Services experts, Filip Vukovic, Suzana Radovic and Nena Djordjevic, attended the event.
GDC Services: Embracing the Cloud for Business Transformation
Our journey with cloud strategy starts by aligning cloud initiatives with your business goals, ensuring every step supports your overarching objectives.
GDC Services: A Feedback in Excellence from Al Baraka Bank Sudan
A recent review from Al Baraka Bank Sudan’s Information Security Officer on Clutch, a respected ratings and reviews platform, has commended our team for the quality of project delivery.
GDC Services Shines at AHK GALA 2024: Embracing "Green is The New Art
GDC Services was represented at the AHK Gala 2024, held on January 25 at the Palace of Arts "Madlena" in Belgrade.
Merry Christmas and Happy New Year 2024!
We sincerely congratulate you on the upcoming year 2024! May the holiday spirit be with you and your family, and may all your wishes come true.
GDC Services named as Top Cybersecurity Company in Serbia for 2023
The company has been lauded as the Top Cybersecurity Company in Serbia for 2023 by Clutch. This accolade is not just a mere recognition but a reflection of GDC's consistent place among the Top 15 in this coveted category.
GDC Services: Top Customer Support Outsourcing Company in Serbia 2023
GDC Services distinguished itself as the Top Customer Support Outsourcing Company in Serbia, a prestigious recognition awarded by Clutch.
Multilingual Customer Experience Center vs. Traditional Support: Pros and Cons
Multilingual Customer Experience Center, a modern approach to customer support that contrasts with the traditional support model. Let's delve into the pros and cons of both approaches.
GDC Services Embarks on a Pioneering Smart City and Digitalization Journey in Bavaria
This month marked a significant milestone for GDC Services as we ventured into the heart of Bavaria on a specialized delegation trip focusing on Smart City and Digitalization.
Exploring GDC Services' Top Industry Vendors
In this article, we'll take you on a journey through the impressive list of vendors we collaborate with, categorized by their expertise.
Vojkan Todorovic, GDC Services: “In 2023, a Customer Experience Centre must be as quick as an octopus with eight mighty tentacles”
Vojkan Todorovic, Head of Multilingual Customer Experience Centre at GDC Services, speaks on how telephone robots can save money for large companies, and whether a future is possible in which there will be no place for live operators.
Challenges of Migration: Debunking Myths
Sergey Stromilo, Head of Infrastructure and Applications Management, aims to shed light on why you should migrate, how to do it properly, and which services do not even worth the hustle.
GDC Services Ranked Among the Top 10 Managed Service Providers in Serbia
GDC Services has secured a remarkable position in the latest rankings released by The Manifest, a trusted business news and insights platform.
Sergey Stromilo, GDC Services: MDR - Key Ways to end up with the right services
When outsourcing is a more cost-effective option than opening own Security Operations Centres is explained in an interview by Sergey Stromilo, Head of Infrastructure and Applications Management, GDC Services.
GDC Services participated in Energy Efficiency Conference in Serbia
The conference brought together experts from both Germany and Serbia to share their knowledge and insights on the pressing issue of energy efficiency in buildings.
Advanced Azure Cost Anomaly Detection by GDC Services
This article highlights the service’s unique benefits, compares it to Azure’s native capabilities, and highlights a real-world success story.
Happy Christmas and New Year 2025!
In 2025, we will continue to innovate and deliver solutions that help your business thrive. We wish you and your loved ones good health, prosperity, and success in all your endeavors.
GDC Services successfully completes SharePoint migration for Ascom
GDC Services implemented a two-fold approach: content migration and solution development, carried out in parallel to ensure efficiency and minimize downtime for Ascom.
German-Serbian Commerce Event: AHK Members Evening
On May 23 2024, Filip Vukovic, Regional Manager for DACH in GDC Services, attended the AHK Members Evening, held at the Mercedes-Benz Serbia showroom in New Belgrade
Embracing Changes: GDC Services’ New Office
In an era where remote work is becoming increasingly prevalent, our company is embracing change by moving to a new, more dynamic office space
Serbian Innovation Meets German Excellence
On May 16, the vibrant city of Belgrade witnessed an event that celebrated the synergy between Serbian innovation and German industrial excellence. GDC Services experts, Filip Vukovic, Suzana Radovic and Nena Djordjevic, attended the event.
GDC Services: Embracing the Cloud for Business Transformation
Our journey with cloud strategy starts by aligning cloud initiatives with your business goals, ensuring every step supports your overarching objectives.
GDC Services: A Feedback in Excellence from Al Baraka Bank Sudan
A recent review from Al Baraka Bank Sudan’s Information Security Officer on Clutch, a respected ratings and reviews platform, has commended our team for the quality of project delivery.
GDC Services Shines at AHK GALA 2024: Embracing "Green is The New Art
GDC Services was represented at the AHK Gala 2024, held on January 25 at the Palace of Arts "Madlena" in Belgrade.
Merry Christmas and Happy New Year 2024!
We sincerely congratulate you on the upcoming year 2024! May the holiday spirit be with you and your family, and may all your wishes come true.
GDC Services named as Top Cybersecurity Company in Serbia for 2023
The company has been lauded as the Top Cybersecurity Company in Serbia for 2023 by Clutch. This accolade is not just a mere recognition but a reflection of GDC's consistent place among the Top 15 in this coveted category.
GDC Services: Top Customer Support Outsourcing Company in Serbia 2023
GDC Services distinguished itself as the Top Customer Support Outsourcing Company in Serbia, a prestigious recognition awarded by Clutch.
Multilingual Customer Experience Center vs. Traditional Support: Pros and Cons
Multilingual Customer Experience Center, a modern approach to customer support that contrasts with the traditional support model. Let's delve into the pros and cons of both approaches.
GDC Services Embarks on a Pioneering Smart City and Digitalization Journey in Bavaria
This month marked a significant milestone for GDC Services as we ventured into the heart of Bavaria on a specialized delegation trip focusing on Smart City and Digitalization.
Exploring GDC Services' Top Industry Vendors
In this article, we'll take you on a journey through the impressive list of vendors we collaborate with, categorized by their expertise.
Vojkan Todorovic, GDC Services: “In 2023, a Customer Experience Centre must be as quick as an octopus with eight mighty tentacles”
Vojkan Todorovic, Head of Multilingual Customer Experience Centre at GDC Services, speaks on how telephone robots can save money for large companies, and whether a future is possible in which there will be no place for live operators.
Challenges of Migration: Debunking Myths
Sergey Stromilo, Head of Infrastructure and Applications Management, aims to shed light on why you should migrate, how to do it properly, and which services do not even worth the hustle.
GDC Services Ranked Among the Top 10 Managed Service Providers in Serbia
GDC Services has secured a remarkable position in the latest rankings released by The Manifest, a trusted business news and insights platform.
Sergey Stromilo, GDC Services: MDR - Key Ways to end up with the right services
When outsourcing is a more cost-effective option than opening own Security Operations Centres is explained in an interview by Sergey Stromilo, Head of Infrastructure and Applications Management, GDC Services.
Projects
Information Technology
Cloud Migration for an International IT Company
Pharma
CXC for British multinational hotel and restaurant company
Pharma
Application Development for Clothing Retailer
Pharma
Customer Experience Centre for Clothing Retailer
Information Technology
SharePoint migration for Ascom
Information Technology
Cloud Migration for an International IT Company
Pharma
CXC for British multinational hotel and restaurant company
Pharma
Application Development for Clothing Retailer
Pharma
Customer Experience Centre for Clothing Retailer
Information Technology
SharePoint migration for Ascom
Information Technology
Cloud Migration for an International IT Company