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A multi-customer service company in Denmark

A MULTI-CUSTOMER SERVICE COMPANY IN DENMARK

Project
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Challenge

  • Customer that is a wide service provider itself for more than 30 companies in Denmark
  • Specific project process requirements for every supported company

Solution

  • We developed a standard approach and templates used by default for new customers
  • We also keep knowledge about specific requirements of every customer to customize project delivery by demand
  • A positive feedbacks from widely-known customers in Denmark are being used as a great reference and help in attracting new customers

Results

  • The customer was trusted with many new projects because of significant increase of value delivered by project works 
  • The number of projects in monetary terms increased 5 times in 2 years and continued to grow 
  • A customer was highly satisfied with quality and maturity of project works




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