Automated Smart Assistant Products
Digital assistant to optimize IT services provision – cut expenses and improve service quality.
We automate routine and standard tasks and operations with the aid of ASA that are normally done by IT staff. As a result we decrease expenses, improve quality of provisioned services and Customers’ satisfaction.
1) Essence of the service
ASA is a set of solutions comprised of:
2) Customer benefits
- Reduced IT staff workload through automation and digitalization of manual labor.
- IT services quality and IT staff efficiency improvement.
- Use of cutting-edge technologies within IT service, with ability to scale them to other business areas.
3) Competitive advantages
- Mature product that we use ourselves in our Company to provide IT services at both local and international markets that reflects our many years of developments and experience.
- Simplicity of integration with key ITSM systems.
- Modularity, flexibility and adaptability to individual needs.
4) What technologies can be used as part of the service implementation?