2nd line application engineer
Application engineers with experience in supporting and managing diversity of applications in Retail, Logistic, Pharm and IT business domains. Well-trained, SQL, ITIL certified with 15+ years of growth and over 150 + applications in service delivery.
Team holds works supporting range of applications to help maintain the availability of the IT service experienced by end users. Application Engineer understands the architecture of application and its business logic, knows components integrated with application and has knowledge of business processes from end users’ point of view.
Provide reliable and cost-effective support for SharePoint platform and SharePoint applications for 126 000 users.
Fast delivery of complex changes to applications in support.
International Fashion Retailer with HQ in Ireland decided to rapid expansion to continental Europe and USA to more than 400 stores in 20 countries. Service had to start for Minimum viable product of POS Solution for one country. Service was continued with onboarding new countries into support considering the product was not yet stable and required significant further development and bug fixing.